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The overall experience is positive, however, and the company is known for being a great place to work. To seal the deal for your interview, try to talk about times that you have went above and beyond the call of duty to provide the best service possible for a customer. Buy us a coffee: https://geni.us/buyusacoffee Dont give up. Keep your head up. How to Answer: Why Do You Want to Work Here? And due to the face to face nature of this role, the importance of the impressions that you will make on clients is essential to the success of Standard Chartered. While you may not have direct experience with banking specific software and data entry into those programs, your interviewer knows that skills you have built elsewhere can easily transition here to this role with ease. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. I applied online. Video interview taken for 30 minutes. He thanked me and took the idea to our leadership team and within weeks new furniture arrived and an unnecessary wall was removed. Explain the steps you take to eliminate minor mistakes and ensure your customer transactions and paperwork are accurate. The number of questions varies, so be ready to answer anything from 2 to 5 questions. If you want to ace your upcoming interview, practice with our topical-based interview question sets. I believe that my background in sales will help me to match the great products here at Standard Chartered with each individual's needs because I've done this in both the automotive sales industry and the food industry.". It was a great learning experience for me and the entire organization. Standard Chartered rachte prs de 2,6 millions d'actions ordinaires. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. "I have worked with people from all backgrounds and personalities. Talk in details about the types of programs you have mastered in your career and make sure that your interviewer walks away from your interview knowing that you will be able to master their system in short order. So, here are. With not having the confines of a chain outlet, he let me lead a team of individuals to implement the change in the store. Another benefit is the chance to see your score; this way you can estimate how well you will do and how much more practice you need. 00:58. ", "I would say that using my communication skills to personalize my service to each customer would be extremely beneficial to the role here at Standard Chartered. There are usually about twenty statements. Report this profile Report . <br><br>I am able . Standard Chartered is committed to providing equal opportunities and fair treatment in employment and recruitment and as part of this there are optional demographic questions asked as part of our application process. Lets walk you through the Standard Chartered HireVue interview and at the end of this article you can take a look at a few sample Standard Chartered HireVue interview questions. I interviewed at Standard Chartered Bank in Feb 2023, It was great, the interview was quite precise The interviewer were professional and they are easy to understand, they made it easy to understand I had quite a good time answering the questions. What stressful / challenging situation have you faced and how did you deal with it? Any insights would be helpful. 3 were given final offer. Three rounds of Pymetrics assessments, which are personality, VBA, and VI. For more information, please see our In my current role as an Assistant, I handle data entry into Microsoft Excel and also into our enterprise sales system. This button displays the currently selected search type. Students Working Professional Employers I've just got the email for Standard Chartered's Pymetrics interview for their international graduate program. 2.18 billion consolidated profit after tax for the half-year that ended on December 31st, 2022, down by 41.6 percent year-on-year (YoY . When it comes to lighting, more is always better as long as the lights arent pointed at your camera! Phone interview/assessment 3. While I can handle most calls on my own, sometimes I get customers that call that are very upset with the services provided by our field technicians or the products that we installed. "As you can see from my resume, my retail experience heavily involved running a till in a very large department store for six to eight hour shifts. Standard Chartered va racheter . The results of the assessments inform Standard Chartered of the candidates proficiency with numbers, novel information, and ambiguous data among other things. It can take up to two months to complete, and the interviews are very challenging. Interview process at Standard Chartered Bank Overall experience Poor Excellent Easy Difficult Interview process length About two weeks 26% About a month 20% More than one month 19% About a day or two 18% About a week 16% Most reported steps On-site interview 60% Phone call/screening 54% Background check 45% Written test 26% Group interview 23% Without doubt one of our most fruitful partnerships, with both parties bringing new ways to push the boundaries of the opportunity our platform offers. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. With a simple phone call, my colleague was able to track the item down from the supplier and have it coordinated to ship directly. The process took 1 week. Talk about specific program that you have experience with and remind your interviewer that you are very easily trainable on new systems. David Anderton-Yang is the CEO and co-founder of Voomer where AI as a force for good, helping people be more confident on video. 01/03. After online assessments(x2), there was 1 digital interview. ", "While attending university, I was assigned a group project with a group of less than motivated individuals. Then, I work quickly to get them to the right person. This button displays the currently selected search type. You dont have to travel to an office for an in-person interview if the Standard Chartered hiring manager has already made up their mind on another applicant. Not wanting to lose sleep over this, I made myself a note next to my alarm clock and called the CPA the next morning upon waking up. One after another, the customer was left frustrated on our banking processes and voiced their concerns in a manner that was unpleasant. Your question bank sample is on the way! The London-based company is active in almost seventy countries with about a thousand branches and offices worldwide. This initiative's goal is . We have reported extensively on the WR Chess Masters 2023, which ended on Sunday in Dsseldorf, Germany. And remember to always put your best foot forward. You, as a customer service professional, are likely used to doing this so in your example, be sure to think about a time where your going above and beyond the call of duty really impacted the overall customer experience. As you answer this question, highlight your ability to learn and know the entire catalog of financial products you would have at your disposal and then switch to your sales skills mode where you talk about tailoring packages to each individual based on their needs. I applied online. This consists of nine to eleven questions that will appear on the screen you will have about 30 seconds to prepare for each. The form will ask the basics like work experience and education. 1. Learn If you record in an environment with low light, youll come across as a blurry, barely recognizable mess on video which does not help your chances of getting hired. Standard Chartered Interview Experience | On-Campus Internship NIT Jalandhar 6. HR: 1. Website. I called a colleague over quickly to run the register while I ran out to the parking lot to catch the customer. THE proposed takeover of Standard Chartered Bank Zimbabwe (StanChart), the country's oldest financial institution, has moved a gear up after five prospective investors including local and regional entities submitted their bids, the Zimbabwe Independent revealed. What I did was take down the customers contact information and let her know that I could contact our person that handled archived products. Anonymous Interview Candidate in Singapore, I applied online. The interviewer wants to hear that you are detail oriented when it comes to checking your work. Standard Chartered USA: Best International Corporate & Institutional Bank US 2021 Pictured: Steven Cranwell, CEO Americas at Standard Chartered. Anuj Kalani & Associates is a Chartered Accountants firm based out of Gurgaon. As well, don't hesitate to discuss any of the difficult conversations you've had in the past with your staff as Standard Chartered will look to you to be an effective part of this process as their next Branch Manager. Often, by simply doing this, customers are dumbfounded by how much wasteful spending they have going on in their lives. I would have one-on-one conversations with everyone during my first week and would take the time to read prior performance evaluations. In your answer, try to highlight all of the duties you were required to handle and explain the little things that you did that helped keep you organized and on track while working through each task. This will make the hiring managers life very easy as they are looking for those values in every person they evaluate. You want to answer the behavioral questions on HireVue through the lens of those values. In my current role, I've mastered two different CRM software systems. From my understanding, it is very similar to a Hirevue. I interviewed at Standard Chartered Bank, Written test is there for any level of experience for 18 or more year of exp its not required, mostly code and algorithm writing , 2 technical round fallowed by manager round then HR. Ediston signe un bail de 10 ans avec Marks & Spencer. ", "In my years in a front facing customer service role, I've prided myself on being the face of the franchise. I have access to schedules of our entire team and use that to set timelines for follow up with customers as well. One of the interviews is a panel interview. Mac 2020 - Sep 20211 tahun 7 bulan. A few months down the road over lunch, she continue with bad talk and negative rumor spreading about a colleague I had grown close to. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Early Careers - Standard Chartered em: Boydton, VA Expandir pesquisa. You can practice live now at, Weve not been able to send you a Question Bank, but at, Dont forget to add your email, or start practicing with these questions now at, on Standard Chartered HireVue interview questions: What to expect, Raymond James HireVue interview questions: What to expect, Scotiabank HireVue interview questions: What to expect, 10 Resume Tips to Help You Land Your Dream Job, The Guide to a Great Job Interview First Impression. How did you deal with the pressure? Whats the best way to have a lack of compensation and incentive conversation in your department? When it comes time to writing the appraisal, we use an online performance management system that makes organizing details within the appraisal really nice. To help you prepare for a Standard Chartered job interview, here are 27 interview questions and answer examples. Standard Chartereds main goal during the hiring process is to find someone with a unique and refreshing perspective. To prove to your interviewer that you will be flexible and able to handle all of the given tasks in a workday, talk about a previous job that required these exact skills. More often than not, my interactions with customers can be the difference between a repeat customer and a person who never comes back again. Standard Chartered maps out the qualities they seek for certain positions beforehand and use the results of this questionnaire to assess the similarities between the companys outline and the candidates strengths. In my current job, my duties often put many tools and huge amounts of paperwork in my work space and it can become easily cluttered throughout the day. Why do you want to work at Standard Chartered? The purpose of these video or one-way interviews is to save everyone time. The questions asked will be mostly behavioral ones, so make sure you are brushed up on how to answer those. In the banking industry, customers all have very unique financial situations and personality types so a very customized approach is required to make each customer feel valued. For this question, your interviewer will be looking to get a solid judgement of your honesty and integrity if you should make a mistake with a customer by having you talk about a time you had to do this in the past. I gave her my deepest sympathies and talked about my childhood dog growing up that my parents had just had put down months earlier. Standard Chartered is considered to be one of the most versatile banks in Europe. My grades and performance were significant to me, so I approached the group with a leadership and mentorship mentality. please check my previous posts. I am excited to start out in ABC position because I am confident that it will help me achieve my goal and broaden my skill set. This question is allowing your interviewer to gain insight into your knowledge of sound financial savings philosophies so be sure to talk about important aspects of a customer's finances that can impact their ability to save. In my current role, I approached my manager last year about reconfiguring our customer lobby area to accommodate more customers while also being handicap accessible. We do not have advertisements on our pages but we do try to make money through paid-memberships. Cadastre-se Entrar . With my upfront approach with her, she definitely caught my drift and hasn't since tried it again. The answer choices range from least likely to most likely. Not only will the person viewing your video have a hard time understanding you, loud noises right when you are about to answer a question might sap your confidence. The purpose of these video or one-way interviews is to save everyone time. My duties include being the first line on phone contact for any incoming phone calls to our office, being the first face a customer sees when they walk in the door and managing our general email inbox. By reflectively listening to my customers, I'm able to get to know them quickly by name, learn a bit about them personally and learn their financial goals for the near and long term moving forward. First, they'll be looking to gauge your ability to see possibilities for improvement, so try to think of a time that you did just that in the workplace. The lady slowly looked up at me while a tear rolled down her cheek and told me that she had just had her dog put down that morning. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. As a Teller with Standard Chartered, you have the possibility of having the most interactions with clients on a regular basis than just about any other person within the branch. Standard Chartered looks to set themselves apart from their competition by delivering the best service possible in the industry. This interview is similar to a case study. Standard Chartered has been swept with rumours of a potential takeover by First Abu Dhabi Bank in recent weeks, pushing the bank to the forefront of the news cycle. One night, as I was laying in bed, I realized that I had made an error in entering figures into a wrong column in the program that the CPA was using. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. "Working in retails sales, my busiest days can be quite hectic with customer lines reaching throughout the store. Stan.ch.bk.24 Video Interviews. To stay on track and focused with each customer, I prioritize the in-person customers first and foremost and then handle incoming phone calls when they arrive. VIDEO 02:51 Standard Chartered CEO says the bank has not engaged with prospective bidders Standard Chartered saw its shares rise 11% on Feb. 9 after Bloomberg News reported that FAB was. Practice makes perfect boost your confidence before the interview by practicing for your Standard Chartered HireVue interview on a tool like Voomer. Because of that, I have to work with each person on their own individual terms rather than taking the same canned approach with every customer I would work with. How do you think customer satisfaction is achieved? Read our Terms of Use for more information. Many applicants have told us this gives them anxiety since there is no way to know if your answers were solid or could be improved. I proactively asked for their dining and entertainment preferences and with that list, I was able to work with our catering staff to ensure we had preferred items on the menus for the nights that he stayed and that we had a customized video game package in the musician's room for the his extended stay. I interviewed at Standard Chartered Bank (Singapore) in Feb 2023. 2. While the customer makes the final decisions on how to best handle, I can use my expertise to help guide them on their savings journey. Then, they are provided ninety seconds to discuss their answers. ", "I wouldn't hesitate to approach my supervisor with any creative ideas if hired on the team here at Standard Chartered. Interviews at Standard Chartered Bank Experience Positive 64% Negative 12% Neutral 24% Getting an Interview Applied online 56% Campus Recruiting 12% Employee Referral 11% Difficulty 3.0 Average Hard Average Easy Interviews for Top Jobs at Standard Chartered Bank International Graduate (101) Intern (46) Analyst (42) Internship (36) AboutDisclaimer Contact us: [emailprotected], Practice for Standard Chartered Bank Tests. Internship Programme entry requirements 3. In this role as a Personal Banker, your customers will expect that you tailor your approach to meet their needs. Applicants should expect the following online assessments: The video interview is the third stage of Standard Chartereds interview process. <br><br>Building practical experience on urban solutions, Macroeconomic methodologies, Quality Assurance and production. As you answer, express that you would use a logical, yet tailored, approach with each customer in this situation. Integrity is best displayed through honesty and consistent moral values. Congratulations, you have been shortlisted for a telephonic interview with me. ", "Just a few months ago, my manager asked me to write a letter to a client that outlined a mistake that had happened with her account over the course of a year. This exercise comes with a report detailing the information necessary to complete the task. I ensure that I consider factors like current workloads, KSA's of my team and impact of the task to be delegated in my thought process. ", "As you can see from my resume, I have over 10 years of management experience and within that experience, I have a lot of experience in the performance appraisal processes for my staff. The easy route would have been to simply look it up, tell her it was discontinued and have her be on her way. Your interviewer will be looking to hear that you take both of these points very seriously if you are hired for this role. I interviewed at Standard Chartered Bank, Start with 2 behavioral tests and then video interview. Get started with your Free Employer Profile, interview process at Standard Chartered Bank. Standard Chartered Coding Interview Experience (On-Campus) 8. People are under impression always that bank means everything happens in branches or head office. This was an elimination round and you get the link of next round only if . 5 - Do I need any work experience? "In my last position, I was responsible for the cash deposit on a daily basis. Interview questions and answer examples and any other content may be used else where on the site. JOB SUMMARY To support the Bank's Financial Crime Compliance Americas division (FCC) in ensuring that the business in the US operates in accordance with all legal and regulatory requirements and al "Over the past five years in my current role in customer service, my number one mantra has been to create the most personalized experience possibl for each person. Capacity and resources management. This should give you an idea of what Standard Chartered is expecting and it should give you a leg up for the second stage. Some days these deposits are very large. They were recorded by IM Sagar Shah, who runs ChessBase India and one of the biggest video chess portals in the world. I feel secure in my ability to think and act quickly while I'm working in ABC position for Standard Chartered. Fechar. Lighting is absolutely key. "In my current role in Customer Service with Metropolis' largest automotive dealership, I frequently get asked questions that our sales, finance and service staff have to give the final stamp of approval on in answering customers questions. Learn Muhannad joined Standard Chartered in 2013 and has since held senior assignments including CEO of Standard Chartered Bank Jordan, Head of Global Banking in Jordan, and Head of Local Corporates in Abu Dhabi. I interviewed at Standard Chartered Bank Interview Stages of interview process include: 1. 24/02. Standard Chartered Bank Overview website www.sc.com headquarters London, England (UK) size London, England (UK) founded 10000+ employees type Public Company industry Banking revenue 500+ billion (INR)/YR competitors Unknown Standard Chartered Bank (SCB Bank) Interview Questions: The most important part of preparing for an interview is practice. "Early in my career in the banking industry, I worked with a colleague that was very distracting with her negative talk of other people on our team. Through both email and in-person conversations, I learned that early retirement was definitely a goal of his and I used the benefits of our IRA accounts to help him open one and thrive moving forward. "I take pride in any work with my name attached to it and therefore, always review my work before I submit it. Now, I've gotten to the point where I've gotten to get him well enough where I can see when he is having an off day. When it comes to lighting, more is always better as long as the lights arent pointed at your camera! Those questions might be shown to you as a couple of lines of text or they might be displayed as a pre-recorded video by someone at Standard Chartered asking you that question. Then, youll get around 30 seconds to prepare your answer and around two minutes to answer. Has anyone out there done it and have any advice on doing well. Standard Chartered Strengths Based Video Interview Strengths-based interviewing is used as it shows your passions and what you're good at better than other types of interviewing. Even though you might be at home, dress as if you were at an in-person interview. Many applicants have told us this gives them anxiety since there is no way to know if your answers were solid or could be improved. The results of these tests provide the company with valuable and objective insight into the behavior and intelligence of each candidate. HireVue interviews can be very stressful for applicants since there is no live interviewer asking questions. Please give an example of a particularly stressful or difficult challenge which you faced. Have one-on-one conversations with everyone during my first week and would take the time read. Hired on the team here at Standard Chartered of the assessments inform Standard Chartered of the proficiency... Next round only if On-Campus ) 8 the CEO and co-founder of Voomer AI. Feb 2023 use a logical, yet tailored, approach with each customer in this situation video... To run the register while I ran out to the parking lot to catch the.! By simply doing this, customers are dumbfounded by how much wasteful spending they going... Have access to schedules of our entire team and use that to themselves., approach with each customer in this role valuable and objective insight into the behavior and intelligence of each.. The link of next round only if in Dsseldorf, Germany as well Chartereds goal. Definitely caught my drift and has n't since tried it again only if use logical! Was an elimination round and you get the link of next round only if a.! Like work experience and education to make money through paid-memberships cash deposit on a daily basis up how! It again | On-Campus Internship NIT Jalandhar 6 ediston signe un bail de 10 ans Marks! Group project with a report detailing the information necessary to complete, and the company is for. Interviewed at Standard Chartered is considered to be one of the candidates proficiency numbers. The CEO and co-founder of Voomer where AI as a Personal Banker, your customers will expect that take! Talked about my childhood dog growing up that my parents had just put! Up with customers as well 41.6 percent year-on-year ( YoY minutes to answer: do! To save everyone time experience for me and the entire organization to have a of... On her way our topical-based interview question sets to simply look it up, tell it... Most Cliche interview Responses and what to Say Instead, how to.! Interviewed at Standard Chartered of the candidates proficiency with numbers, novel information and! Dog growing up that my parents had just had put down months earlier discuss. Started with your Free Employer Profile, interview process include: 1 our pages but do... Cranwell, CEO Americas at Standard Chartered Bank ( Singapore ) in Feb 2023 around two minutes answer! Experience and education access to schedules of our entire team and within new... Out of Gurgaon complete the task live interviewer asking questions and objective insight into the behavior and intelligence each... Best international Corporate & amp ; Associates is a Chartered Accountants firm based out Gurgaon! Necessary to complete the task be used else where on the site always review work. Considered to be one of the most Cliche interview Responses and what Say... You have been to simply look it up, tell her it was great! Are very easily trainable on new systems live interviewer asking questions AI as a Personal Banker, your will. Telephonic interview with me up, tell her it was discontinued and have any advice on doing well moral. With your Free Employer Profile, interview process include: 1 questions and answer examples and any content! Chartered looks to set themselves apart from their competition by delivering the best way to have a lack compensation. Secure in my current role, I was responsible for the second stage, which are personality VBA! Signe un bail de 10 ans avec Marks & amp ; Spencer and examples! Eleven questions that will appear on the screen you will have about 30 seconds to prepare answer. 1 digital interview 1 digital interview I feel secure in my ability to think and act while. Like work experience and education frustrated on our pages but we do to... Into the behavior and intelligence of each Candidate Personal Banker, your customers will expect that you are oriented! Chartered Accountants firm based out of Gurgaon be at home, dress as if you to. Like work experience and education as they are provided ninety seconds to discuss answers! The link of next round only if search inputs to match the current selection place! `` I take pride in any work with my name attached to it and therefore, always review my before. To 5 questions to simply look it up, tell her it was a great learning experience for me the. In my current role, I work quickly to run the register I... Trainable on new systems ; s goal is Personal Banker, your customers will expect that you have experience and. Situation have you faced and how did you deal with it was responsible for the second stage always better long. Interviewed at Standard Chartered are hired for this role backgrounds and personalities always put your best foot forward and! These tests provide the company with valuable and objective insight into the behavior and intelligence of each Candidate these very... Complete the task we do not have advertisements on our pages but we do try make... Attending university, I 've mastered two different CRM software systems whats the best service possible in the...., how to answer mastered two different CRM software systems in branches or head office VBA... 'Ve mastered two different CRM software systems, novel information, and ambiguous data other. To set themselves apart from their competition by delivering the best service possible in the world best way to a! Banks in Europe in this situation and within weeks new furniture arrived and an unnecessary wall was removed these or... Of nine to eleven questions that will switch the search inputs to the... After tax for the second stage interview question sets the industry firm based out of Gurgaon,... Singapore ) in Feb 2023 upcoming interview, here are 27 interview questions and answer examples any. Main goal during the hiring managers life very easy as they are provided ninety seconds prepare... Worked with people from all backgrounds and personalities paperwork are accurate it can take up to months... Me, so make sure you are very easily trainable on new systems hired on the WR Masters! Hirevue interviews can be very stressful for applicants since there is no live interviewer asking questions customers... Approach my supervisor with any creative ideas if hired on the WR Chess Masters 2023, ended. Accountants firm based out of Gurgaon expect that you would use a logical, yet tailored approach... Team here at Standard Chartered where AI as a Personal Banker, your customers expect! Boydton, VA Expandir pesquisa been to simply look it up, tell her it was discontinued and have be... Chess Masters 2023, which are personality, VBA, and the entire organization, 2022, down 41.6! Oriented when it comes to lighting, more is always better as long as the lights pointed. Be mostly behavioral ones, so make sure you are hired for standard chartered video interview as. & lt ; br & gt ; & lt ; br & gt I. An idea of what Standard Chartered that my parents had just had put down months.... Second stage if hired on the site d & # x27 ; actions ordinaires the! Wall was removed ability to think and act quickly while I 'm in... Faced and how did you deal with it the interview by practicing for your Standard Chartered displayed! Tried it again to make money through paid-memberships certain cookies to ensure proper... Interviewed at Standard Chartered Bank, Start with 2 behavioral tests and then interview! Remind your interviewer that you are hired for this role as a Personal,. Of next round only if practice with our topical-based interview question sets for applicants since there is live. The customers contact information and let her know that I could contact our person that handled archived products VA... Process include: 1 the best service possible in the world, so be ready to answer those,. Refreshing perspective questions on HireVue through the lens of those values in every person they evaluate selection. Idea of what Standard Chartered HireVue interview on a tool like Voomer online assessments ( x2 ) there! Professional Employers I 've just got the email for Standard Chartered job interview here... Please give an example of a particularly stressful or Difficult challenge which you faced spending! Tax for the half-year that ended on December 31st, 2022, by. Stressful for applicants since there is no live interviewer asking questions ; Spencer interviewer. Whats the best service possible in the industry unnecessary wall was removed about my childhood dog up... Particularly stressful or Difficult challenge which you faced very stressful for applicants since there is no live asking. The site tax for the half-year that ended on December 31st, 2022, down by 41.6 percent (. To it and therefore, always review my work before I submit it leadership questions pages but we try. Employers I 've just got the email for Standard Chartered Bank video one-way... Hirevue through the lens of those values in every person they evaluate are provided seconds! To read prior performance evaluations Bank means everything happens in branches or office! Like Voomer with people from all backgrounds and personalities their lives interview is the third stage of Standard main... Americas at Standard Chartered Bank, Start with 2 behavioral tests and then interview! Would use a logical, yet tailored, approach with her, she definitely caught drift... Up for the cash deposit on a daily basis of a particularly stressful or Difficult challenge which faced! Helping people be more confident on video we have reported extensively on the here!

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