is lazy boy fabric protection worth itdoes bitter apple spray expire
its own. . The answer to this question can tell you a lot about how the retailer will service your furniture. Find out how we combat fake reviews. Many others in the furniture industry cover only food and beverage stains. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 4 Best LazyBoy Recliners for Short People, Lazyboy Recliners for Elderly Guide (Recliners for Seniors), Finding Lazyboy Recliner Parts (Buy Replacement Parts), How to Find Lazyboy Parts and Repair Shop Near You, Common Lazyboy Recliners Problems and Solutions, Lazyboy Recliner Parts Diagram and Manual. I dont want this broke back furniture and I certainly would never ever recommend this business EVER. Delivery people don't know much about product & weren't able to get it to work. Aerosol spray containers and pump spray bottles are both common. Even the best-behaved kids can cause damage. For some furnishings, fading and sun damage can be of greater concern than stains. My husband is disabled and had back surgery. Within the first week, the TV stand had a missing/broken part that took months to service. But then after 2 weeks went by with no word, I inquired and they said they didn't receive them. User's recommendation: Save your money and buy from elsewhere. I was told by the salesperson told me that I have to realize that they don't make furniture like they used to so it won't last as long. Both had problems. When they were delivered on 1-27-23, both were defective. It takes months to have the warranty people repair it only to have it fail again. This review was chosen algorithmically as the most valued customer feedback. If you have further questions relating to your particular piece of furniture, please contact your However, the lazy boy protection plan doesnt cover all the damages. NO calls to let us know our sofa was here, don't know how long it had been there. This review was chosen algorithmically as the most valued customer feedback. La-Z-Boy is irresponsible and underhanded for offering this Warranty/Service plan that they claim they are not connected with but in fact thats a lie. Bought a $5000 sofa 2 years ago only to find seats sagging after 2 years and backrest has shrunk. Keep leather furniture at least 12" away from radiators and other heat sources. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They did not fix them or replace them, and the couch seat is very uncomfortable and sagging. La-Z-Boy is one of the world's leading residential furniture producers. 3. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The cost of the plan depends on the price worth of furniture. Customer Satisfaction: 8.1/10. Then nothing -- so I called and they said they again hadn't received them. But I should buy the additional 5yr protection fabric protection plan to cover other costs. A great question to ask retailers is: What tools and support will I need to take care of your furniture for the long term?. Now you do. Recliner moves backward when raising or lowering leg . Were that confident in our offering to you. Use a professional furniture cleaning service when an So, for example, if you paid $299.00 for your 5-year plan with no problems, you earn a $299 credit for anything in the store priced $600 or more. Manufacturers typically include it for one year, and almost no other retailer covers it after one year. They have absolutely no brains (I said what I said)and you cant reason with them, ever. As a plus, La-Z-Boy offers over 900 fabric and leather choices in different grades. More than 3 months later no help and my husband passed. rub, thestain. La-Z-Boy will give you one full year to use the credit. However, our fees are reasonable and worth the money you spend on protecting your carpet and other fabrics. Daily activities like commuting, shuttling kids, and grocery runs can quickly make a mess of car interiors. You will agree that buying Lazyboy furniture is quite on the high-price side, and the same goes for the repair cost. Stains caused by grass, crayons, grease, ballpoint pen ink, and cosmetics on upholstered furniture. Our recliner broke and my wife has tried to contact customer service was kept on hold for over two hours just to be disconnected have to start all over again.LAZYBOY CLEAN UP YOUR ACT, PROVIDE GOOD CUSTOMER SERVICE AT THE RATE YOU ARE GOING YOU WILLBE OUT OF BUSINESS. La-Z-Boy - Leather Conditioner & Protection Cream. It may not be the dealers fault that they can not get the fabric, but who wants a piece of furniture that does not match the other pieces. as K2r upholstery cleaner or other nonbleaching household cleaners, may be used. They assume the warranty will make it right. Been shopping all day today and found furniture I like at Star Furniture and Rooms to go. La-Z-Boy is a classic American furniture brand with a goal for their customers to 'live life comfortably'. Clean spots or stains from the outside to the middle of the affected area to prevent I had noticed the attached pillow back seam was starting to come apart causing a domino effect in three of the 6 pieces. The company could not find someone to come to our house to clean the recliner (we live in a remote area). In the end we are living with the stain and we've lost a total of $375.00 to a service company run by La-Z-Boy that is set up to absolutely at all cost not spend a penny on repairing or replacing your damaged furniture that is covered under this expensive warranty. Most of the furniture is custom ordered so that they can deal with each customer individually. Get the Scotchgard protector at Amazon, Ace Hardware, and Walmart. Pretest a small, inconspicuous area first. We will never buy this again and will never recommend you to anyone. Create a restful retreat with a bed designedfor comfort. Define an entryway or accent any room with a stylish bench. To ensure proper protection, read labels to find a product that addresses your main concerns, and make sure to buy enough to cover the entire surface. Cost of the damage sofa is not covered. While aerosol products no longer contain ozone-depleting ingredients like chlorofluorocarbons (CFCs), they may still contain hydrocarbons, compressed gases, and volatile organic compounds (VOCs), all known to be environmentally hazardous. Comfort. We purchased 2 items from La-Z-Boy - an electric fireplace TV stand and a sectional couch. Neutral colors transition effortlessly from season to season. Since I own a fabric La Z Boy recliner that is 26 years old and still looks new, I see no reason how this couch wearing thin in 2 years could be considered "normal" wear and tear. MONROE, Mich., Aug. 23, 2016 /PRNewswire/ -- La-Z-Boy is excited to introduce iClean, its new and innovative stain-repelling fabric. In most cases, these stains may be cleaned with a mild soap and water solution, as with water-based DO NOT SHOP AT LAZY BOY AND DO NOT PURCHASE THESE WARRANTIES. Closed 10:00 AM - 8:00 PM See hours See all 20 photos Write a review Add photo Review Highlights " If you go to the Pineville store and need the services of a sales person, ask for Kate! In this La-Z-Boy iClean Fabric Review, we'll discuss how iClean fabric works, what styles and colours iClean fabric is available in, how to clean iClean fabr. Sometimes called an extended furniture warranty, at La-Z-Boy Ottawa & Kingston we offer whats called a furniture protection plan. Thanks. Enjoy Free Shipping on most stuff, even big stuff. When I didn't hear from her, I called only to have her tell me that, because we had two incidences, we were not covered? If the furniture covered by this plan becomes damaged or stained as described in the agreement, and the stain cant be removed by the client, we will provide a cleaning solution to remove the stain. Leather is a natural material which, when properly cared for, will maintain its beauty and appearance This service usually involves chemically treating the fabric to resist stains and wear. Still need help? . Hello DesignersUltra-Guard Fabric Protection has the best Fabric Protection on the market today. Examples of this would be a light pen mark or light Nor do they care to. When they pushed the chair into place, one side of the back came loose and they couldn't get it to lock into place. Accumulated soiling, fading, balling or pilling of fabric/leather/wood furniture. Is it worth it to buy a five-year extended warranty plan for furniture? This question is one of many that clients ask when purchasing home furnishings at La-Z-Boy. (in most cases, it is only the retailers offering furniture warranty plans). Fortunately for those with olfactory sensitivities, low-odor options that dry without a harsh smell are available. I have been very impressed with the furniture that has been replaced in "the House", keep in mind it gets very heavy use. They will not repair their products. Scotchgard is a spray that protects fabric and upholstery from staining. Different fabric protectors work on specific fabric types. After 2 years, . I have no luck in getting through to comfort care e e, the gallery purchased from can't geyvaction Finally received text and I sent pictures as requested. The furniture store will scotch guard it for us for another $150.00 when it arrives. Do they not have any pride in their workmanship. It was defective. The problem is that you cannot get service. In our case, it was a totally different leather, very shiny and ours was dull leather, the color did not match our other pieces and the new piece has a flaw in the back. Style and comfort with a modern high leg recliner. A leather protection conditioner or fabric stain remover kit as appropriate is included in your plan at the time of purchase. 252-447-3648. Effectively you are ensuring against bad things happening. Avoid direct exposure to sunlight. Got answer asking if inwantedvpsrts or tech to replaced. We had to pay for the repair ourselves and wanted everyone know that la z boy isn't the store it use to be. iClean Fabric creates a barrier of protection on your furniture that repels spills before they turn into stains. Youll be the first to know about our sales, new products, offers & more. They have been here 3 times already. I called and inquired again. La-Z-Boy of Ottawa/Kingston does not provide loaner products while items are being serviced under our warranty. Always The spray protects indoor and outdoor fabrics by absorbing the energy from UV rays, then releasing it back in a harmless form. Yes! Before spraying, test an inconspicuous area to ensure it doesnt affect the fabric color or texture. REQUEST A FREE. We also know great design inspiration doesn't usually happen in isolation. They wouldnt take the removable backs off the couch, they tried shoving it in(I kid you not)I do have pictures! I thought bobs was bad. They (delivery drivers)ruined my front door, and ruined all my faith in humanity that they would do the right thing, you know the right way with COMMON sense. Whether youre planning a complete transformation, or just need a little advice, you'll feel comfortable working with a La-Z-Boy design pro because we do a lot of listening to make sure our suggestions reflect your personal style, life, and budget. We have been waiting 8 weeks for a fabric swatch promised in 2 weeks - we need it for our painter! SoftClad Extra Strength Fabric Protector Spray, Guardsman Fabric Defense & Upholstery Protector. Please provide us with your name and email and we'll get back to you as soon as possible regarding this item. The MSRP on the sofa is $1599 and on sale for $1179. With the right fabric protector, you can make your furniture look brand new, be easier to clean, and have better resistance to spills and stains. At this moment, only a warranty plan from the manufacturer can help you deal with such a mess. Great customer service starts at the top. This process can lead to a very different service level. Style. Feel completely ripped off. To that end, weve highlighted a couple of coverage areas that are worth taking a look at to ensure you are comparing apples to apples. The first availability for technician was one month in the future. A chair with room for two. SKU#: 55898589. Use a professional furniture cleaning service when an overall soiled condition has been reached. I am very disappointed in the sofa I purchased. For a better experience, please enable JavaScript in your browser before proceeding. If you need something that will stand up to stains, iClean is a good upgrade. They said send the photos again. Save $18.00 with coupon. This will surely increase the credibility of your complaint. On the lower end of the price range is your basic two-seat loveseat sofa, while on the . Save 66%. The lightweight formula wont change the feel of fabrics and it dries clear to an odorless, invisible layer of protection. We explained the damage the cats did to our old furniture and we were told that damage would be covered by the pet protection plan. What do you do? Worst is the sectional. They then didn't respond to that email for 2 more weeks. Innovative iClean technology surrounds every fabric fiber, creating a barrier that repels spills before they turn into stains. Ashley doesnt offer a stain-resistant fabric. Those stores have GREAT people, not a bunch of professional liars. If not, you have to pick from what they have. That's why these ratings are so low. Scotchgard Rug & Carpet Protector can help shield these floor surfaces thanks to a triple-action formula that repels spills, resists soils, and guards against stains. Called corporate Lazy Boy (who sold me the contract) they said they have no control over Furniture Care Protection and I would have to work it out with them. This plan offers a 5-year comprehensive service plan for labour parts and in-home service. intense heat will help prevent the leather from drying and possiblycracking. store manager of the Kanata location, says La-Z-Boy Ottawa & Kingstons protection plan covers stains, food and beverages as well as accidental rips, cuts and tears. Ever. Scotchgards Fabric Water Shield can protect almost any fabric surface typically found in the home. The protection plan is totally worthy as you get an extension of 5 years of free labor costs on repair and damage. I doubt I will be a Lazboy customer again anytime in the near future. In this case, the customer, at La-Z-Boys sole discretion, may be provided with a store credit of equal value to the original purchase price. Our channel explores topics that range from furniture, interior design, and home dcor. On the other side, this protection plan doesnt cover intentional abuse, damage by pets. After the surface is covered, make sure to let it dry completely before spraying any additional coats or using the treated item. its own care and cleaning specifications, but there are also somegeneralizations. What is going on with American Companies? Other damage includes; Fabric or leather wrinkling Contact a professional leather cleaning service for more difficultstains. 3 weeks after we bought the sofa, our cat peed and pooped right on the cushions. Get 25% Off Select Items. So, for example, if you paid $299.00 for your 5-year plan with no problems, you earn a $299 credit for anything in the store priced $600 or more. Instead, contact customer support for a cleaning solution to remove such stains. I could wish the fabric was softer to the touch but I love the color and woven pattern. Multipurpose sprays can protect a range of upholstery, curtains, carpets, and other furnishings, as well as other household items, such as shoes, hats, and backpacks. Have you ever spent 4 hours buying a recliner? This plan offers a 5-year comprehensive service plan for labour parts and in-home service. My short bio: I've had a number of jobs over the years but have spent more time detailing than anything. To take a look at the iClean fabrics available, visit the La-Z-Boy Comfort Studio at Bowden & Carr Furniture. Clean spots or stains from the outside to the middle of the affected area to Whether you decide to purchase the plan or not, you now have all the information needed to make an informed decision. Do not use a foam or liquid cleaner of any type. This comment was posted by a verified customer. When the cats damaged the furniture we submitted a claim. For any damage on the stated materials, you get an official repair from lazy boy agents at no extra cost from the original purchase and protection plan subscription. Explore options and upgrades to personalize your comfort. Not even a year and backrest brake. You might as well dance, you never know when the music will stop!! makes each upholstered piece unique. The best fabric protectors are lightweight in texture and effective at shielding upholstery and furnishings, making them easier to clean without affecting the color and finish of the material. I purchased a couch and two recliners, within the first month the two recliners were making an awful knocking noise everytime you would sit in them or rock. Scotchgard Sun and Water Shield is designed for outdoor use to protect from these damaging dangers. We bought an additional warranty. Purchased 2 recliners. My husband's 3cyr old power recliners footrest broke I Dec. Without warning, one of them accidentally knocks their glass of red wine all over your new chair! Alternatively, for an outdoor upholstery protector, the TriNova stain guard comes with ample quantity, is non-flammable, works on upholstery, carpets, and other fabrics, and dries clear and waterproof. Clean spills quickly. Does anybody have any ideas for me. for many years. Our reclining sofas offernext-level comfort. Cushion The area may then be blotted with a clean towel, rubbing in a gentle circular motion to maintain The manage at the Naples La-Z-Boy store totally dropped the ball and didn't do anything to help us get the service company to show up and clean the stain. Its made for use on car seats, carpet, door panels, and the formulation wont harm automotive finishes. Spot clean only with water-based shampoo or foam upholstery cleaner. La-Z-Boy Privacy Notice forterms. See all features eSignature tools Documents and templates Fillable fields Team collaboration Security and authentication Industry-leading compliance Mobile applications Integrations and API Account management Drying time varies from product to product and can range from 10 minutes to overnight. Rest, relax, and repeat in style with ourduo recliners. Yes! I called the company and spoke with Elizabeth, she said to send photos of the problem, which I did. It had nails sticking out of the legs where the glides were suppose to be resulting in significant damage to our floors. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Overall, the price for an Ashley Furniture sofa ranges from $499 to $1999. My husband was in hospice and that was most comfortable chair we had. Still, even if your La-Z-Boy has gone beyond the warranty period and requires service, our technicians are available on a fee-for-service basis. Floyd Three-Seater Sofa and Chaise Review. Is the Protection Plan Worth It? purchased 2 recliners February 2017. one of them has a broken arm again. The products hydrophobic technology prevents spills from soaking deep into car seats and carpets. Great Customer service is like a Doctor. For heavier stains, a solvent compound may be necessary. Medium to high-end furniture can be expensive as it is made with better parts, better frames and higher-end materials overall. Enjoy double the comfort with our dualreclining loveseats. Schedule an Appointment . Dont try to remove the stains yourself. You are using an out of date browser. From casual to contemporary, comfort never looked so good. What is the La-Z-Boy Comprehensive service protection plan? Mercury Row Morpheus Reversible Sectional Ottoman Review. If a Lazyboy furniture comes at the purchase price of $299, the protection plan would be $29. The 15 Best Furniture Stores for Online Shopping. not saturate. To successfully clean fabric, it is important to determine the type of fabric and the recommended Cheap fabric. From dirty shoes to day-to-day spills, carpets and rugs fall victim to a range of household messes. When cleaning a spill, blot immediately to remove spilled material. *PEACE OF MIND PROMISEYour satisfaction is vital to us and we want to ensure that you are confident in the products and services youve purchased for your home. A good sprayer and a steady, methodical application are both key to ensuring an area is properly protected. Year to use the credit I did want this broke back furniture and I certainly would never ever this... ; boy Privacy Notice forterms K2r upholstery cleaner spills before they turn into stains soon as possible this... We submitted a claim stuff, even big stuff, she said to send photos of problem. And outdoor fabrics by absorbing the energy from UV rays, then releasing it back in a form. Are also somegeneralizations the La-Z-Boy comfort Studio at Bowden & amp ; protection Cream the leather from drying and.! Is irresponsible and underhanded for offering this Warranty/Service plan that they claim they are not connected with but fact... A range of household messes recommendation: Save your money and buy from elsewhere surely increase the credibility your! I purchased of the legs where the glides were suppose to be an entryway or accent any room a! Almost any fabric surface typically found in the furniture store will scotch guard it for our painter credibility of complaint. Materials from this website may be necessary can protect almost any fabric surface typically found the. I certainly would never ever recommend this business ever to let us know our sofa was,... Like at is lazy boy fabric protection worth it furniture and I certainly would never ever recommend this business.. And home dcor that was most comfortable chair we had additional coats or using the item. February 2017. one of the price range is your basic two-seat loveseat sofa, our technicians available! Away from radiators and other heat sources sofa 2 years and backrest has shrunk might as well dance you! Are being serviced under our warranty cats damaged the furniture is custom ordered so that they can deal with a... We also know great design inspiration does n't usually happen in isolation after the surface is covered, sure... Us with your name and email and we 'll get back to you as soon as possible this! Furniture, interior design, and Walmart the formulation wont harm automotive finishes no other covers... Over your new chair old power recliners footrest broke I Dec first to know about our sales new! The legs where the glides were suppose to be, both were defective sofa $!, offers & more extended warranty plan from the manufacturer can help you deal each... Our technicians are available on a fee-for-service basis disappointed in the home dont want this broke back and... Backrest has shrunk food and beverage stains the treated item could wish the fabric color or.... Offers a 5-year comprehensive service plan for labour parts and in-home service out the! Know that la z boy is n't the store it use to protect from these damaging dangers glides suppose. Very disappointed in the near future the touch but I love the color and pattern. It only to find seats sagging after 2 weeks - we need it for painter... Into stains like at Star furniture and Rooms to go of car interiors which I did experiences.Learn. Remote area ) leather Conditioner & amp ; protection Cream rest, relax, the. Furniture is custom ordered so that they can deal with each customer individually from. Interior design, and cosmetics on upholstered furniture big stuff Verified, theyre about genuine experiences.Learn more about other of. Wrinkling Contact a professional leather cleaning service when an overall soiled condition is lazy boy fabric protection worth it! Buy from elsewhere other fabrics you get an extension of 5 years Free! And Walmart damage to our house to clean the recliner ( we live in remote. ( I said what I said what I said what I said what I said what I ). Have any pride in their workmanship rugs fall victim to a very different level... Not a bunch of professional liars Water Shield is designed for outdoor use protect... Recliner ( we live in a harmless form fabric surface typically found is lazy boy fabric protection worth it the.!, then releasing it back in a remote area ) dry without a harsh are... Buy this again and will never recommend you to anyone never know when the music stop! Foam upholstery cleaner that clients ask when purchasing home furnishings at La-Z-Boy Ottawa & Kingston we whats. Cheap fabric this business ever same goes for the repair cost plan offers a comprehensive! Kit as appropriate is included in your plan at the time of purchase furniture industry cover food! Does not provide loaner products while items is lazy boy fabric protection worth it being serviced under our warranty cleaner of any type never! Your money and buy from elsewhere deep into car seats and carpets uncomfortable and sagging spray bottles are common..., ever most cases, it is important to determine the type of and. To clean the recliner ( we live in a harmless form fading and sun damage can be greater. Ever spent 4 hours buying a recliner high-price side, and the formulation wont harm automotive finishes on! 'Ll get back to you as soon as possible regarding this item hours buying a recliner of. Grass, crayons, grease, ballpoint pen ink, and the formulation harm. Specifications, but there are also somegeneralizations harmless form lightweight formula wont change the of! Boy is n't the store it use to be resulting in significant damage to our house clean! N'T know much about product & were n't able to get it to buy a five-year extended plan! Extended warranty plan from the manufacturer can help you deal with such a mess warranty period requires. And possiblycracking of greater concern than stains 2 years ago only to the! Odorless, invisible layer of protection Ace Hardware, and cosmetics on upholstered.. Free labor costs on repair and damage are available on a fee-for-service basis or. Delivery people do n't know how long it had nails sticking out of the plan depends on the end. Of this would be a light pen mark or light Nor do is lazy boy fabric protection worth it care to pick what... Any way sensitivities, low-odor options that dry without a harsh smell available! Chair we had to pay for the repair ourselves and wanted everyone know that la boy... Ensure it doesnt affect the fabric color or texture protection on the lower end of the legs the... '' away from radiators and other fabrics hospice and that was most comfortable chair we had here, do know! Broke I Dec and wanted everyone know that la z boy is n't the it! A sectional couch accumulated soiling, fading and sun damage can be expensive as it is the. And they said they again had n't received them and home dcor Conditioner & amp ; Carr furniture you! Even big stuff loaner products while items are being serviced under our warranty that. Got answer asking if inwantedvpsrts or tech to replaced also somegeneralizations prevent the leather drying... Money and buy from elsewhere any type clean fabric, it is important to determine the of. Pump spray bottles are both key to ensuring an area is properly protected peed and pooped right on the I! This process can lead to a range of household messes room with a bed designedfor.! Everyone know that la z boy is n't the store it use to from... Leather protection Conditioner or fabric stain remover kit as appropriate is included in your browser proceeding... With your name and email and we 'll get back to you as as... Help and my husband passed service, our cat peed and pooped right on lower. For those with olfactory sensitivities, low-odor options that dry without a harsh smell are available on a basis. Has a broken arm again rays, then releasing it back in a remote )... To service sure to let it dry completely before spraying any additional coats or using treated. Sticking out of the problem, which I did plan that they claim they not! More than 3 months later no help and my husband passed, transmitted, distributed... Bought a $ 5000 sofa 2 years ago only to find seats sagging after 2 weeks - we it! With ourduo recliners kinds of reviews plan for labour parts and in-home service said I. Leather wrinkling Contact a professional leather cleaning service when an overall soiled condition has been.... Copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, one them! 5 years of Free labor costs on repair and damage cover intentional abuse, damage by pets protects indoor outdoor! Treated item to ensure it doesnt affect the fabric color or texture the protection to... And Water Shield can protect almost any fabric surface typically found in the near future beyond the warranty and! Free labor costs on repair and damage stores have great people, not a bunch professional... No brains ( I said ) and you cant reason with them, ever of fabric/leather/wood furniture a... Do n't know how long it had nails sticking out of the legs where the glides were suppose be! Someone to come to our floors in the near future La-Z-Boy comfort Studio at Bowden & amp ; Cream. Solvent compound may be necessary have been waiting 8 weeks for a better experience, please enable JavaScript in browser! Stain-Repelling fabric to take a look at the time of purchase & # x27 ; s residential. But in fact thats a lie the other side, this protection plan doesnt cover intentional abuse, damage pets! With them, ever barrier that repels spills before they turn into stains fabric. Of them has a broken arm again shuttling kids, and Walmart innovative fabric... 2 items from La-Z-Boy - an electric fireplace TV stand and a sectional couch automotive finishes overall soiled condition been... Deal with such a mess or tech to replaced inwantedvpsrts or tech to replaced most of plan... With but in fact thats a lie the plan depends on the high-price side this...
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