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Our experiences of buying multiple watches on Chrono24, How we authenticated a Rolex Submariner "Hulk" 116610LV. The most important factors in selecting a purchase for us, was finding the balance between value, uncompromising quality/authenticity & a safe transaction process, This became very clear within t Found it easy to find the watch I was looking for & having all the buying options in one place made it simpler to make my decision. What should I enter as the watch's condition? But do your research and check what the prices are on average for the type of watch and condition it is in. When you havent seen genuine Rolex stone dials, Omega Speedmasters with brown patina or boxes and papers from specific years it is just too hard to do it on your own. What can I do? Email addresses are automatically anonymized. There are a number of reasons why you may not be able to find your listing on Chrono24: You can edit or delete private listings in your myChrono24 user area under ", If payment for your premium upgrade doesn't go through, you can cancel the transaction and return to Chrono24. Our dealers are required to inspect each watch's authenticity and may only list original timepieces. We charge a penalty fee when an order is canceled after payment for reasons attributable to the seller, regardless of whether the buyer or the seller canceled the order. Chrono 24 or your bank? It may take some time, but be picky and critical when finding the watch you want buy on Chrono24. A phone call plus email communication should help verify. Important: Never ship an item until the money has been officially credited to your account. You have the option of setting filters on the search results page. The surcharge is effective immediately. Facts & Figures Click the heart again to remove the listing. Chrono24 provides Escrow Service for free. Contact the seller for more information. We can also buy your watch, or sell it for you. If this isn't possible, please contact us at, You can find definitions for the most important technical terms in our. It is an abbreviation of "Directive on Administrative Cooperation.". So if you sell a watch for $1,000, you'll owe $65 of it to Chrono24. I've bought watches from a few chrono24 sellers. You find what you are looking for, order it, and it gets delivered. I'm not sure how to link from chrono24's app, so I can't link the seller but it would appear that it's an author rises dealer that is selling. The support of our quality and security team, Support from our quality and security team, To expose and prevent unlawful practices and violations of our general terms and conditions. 4. +49 721 96693-920 This protects you from people attempting to misuse our platform for phishing or other fraudulent purposes. The dealer was exceptionally responsive to all of my questions and very helpful. Simple. What does a Trusted Seller seal signify about a dealer? In the interest of security, dealers on our marketplace must follow a strict set of rules. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. You find what you are looking for, order it, and it gets delivered. The first step is vetting the seller. Ok, this mornings update (if anyone is still interested). The dealer usually chooses the delivery service. You have the following options. We want to offer visitors to our watch marketplace the best possible experience. How to buy a watch on Chono24 does also mean transferring the payment. When you buy with Relleb protection, we will always advise on what import duties might be charged. How does Chrono24 process confidential information? Can I save personal information in the Watch Collection? A friendly and competent team in the land of opportunity. *For details, please inquire via phone or email. I've emailed in return asking what his payment terms are, let's see what he replies. The request is based on the EU Directive 2021/514 (DAC7) of 22 March 2021, which went into effect on January 1, 2023. Reliable, trustworthy, no BS. The available payment methods are shown on the listing page. Request what ever information you'd like, most sellers would be happy to oblige. Watch dealers are allowed to recommend other dealers to Chrono24 users, up to a maximum of 10 recommendations. Please check your inbox again. Most are good. If the same model is added by other users and we have sufficient data, new information will be added to your Watch Collection automatically. However, with PayPal I'm assuming at least some protection? Our long-term goal for Chrono24. We always recommend processing transactions using Chrono24's secure escrow account. If the seller is very aggressive or gives some shady response dont go with the seller. However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. Send the watch back fully insured and in its original packaging. Depending on whether you order your watch from a domestic or foreign seller, you may incur other costs. vintage) pieces. Click on. We verify every dealer on our platform, and many of them have been selling watches on Chrono24 for years. In the interest of security, dealers on our marketplace must follow a strict set of rules. Apple then generates a unique, random email (e.g., 12312455915123@appleid.com). It makes your approach waterproof and fully ensures you know what you buy and prevent buying a fake watch. Press J to jump to the feed. Our multilingual support team is always available to assist you. Where do dealer recommendations come from? My only concern remaining surrounds the issue of payment-bank transfer or PayPal. You respond to the request with your email address, and the seller should do a request for money through Paypal. It will likely be a great splash (on any budget) so take your time. You'll find all penalty fees in your Market Portal. Why do luxury watches have reference numbers? If you cannot set the watch to the specified times, you may write them on a slip of paper and place that next to your watch. Send the watch back fully insured and in its original packaging. I have concerns about a buyer's trustworthiness. Chrono24 is an international platform with sellers from around the globe. If you return a watch purchased with Buyer Protection, we will refund you the full purchase price and the initial shipping costs. It says they are a Rolex AD? The largest availability of watches can be found on Chrono24. Global Player The luxury watch market is global. - Chrono24 Trusted Checkout For more detailed information you can always contact us directly via phone or contact box. They'll give you the tracking number either through Chrono24 or update it on Paypal or even use an external site to email you updates. All in all highly recommended. So dont wait until you have your watch serviced years later and find out you bought a Fugazi. To add a listing to your Notepad, simply click on the heart symbol on the top right of the listing page. Your taxpayer ID number can be found in various documents, depending on your country of residence. Yes, you can say that 5% or 6% doesn't sound too bad if you compare it to sites like eBay which has a fee of about 10%. Received regular updates.Wouldn't hesitate to use again. You have 14 days (after the day of delivery) to initiate a return and receive a full refund quickly and easily thanks to our global money-back guarantee. In this blog we will explain how to safely buy a watch on Chrono24. My only concern is if there is 20 percent vat tax. In rare case of unsuccessful delivery, your shipment would be fully insured, so you can make both domestic and international purchases risk-free. The seller is responsible for arranging shipment and making sure the package is well protected and insured during shipment. If you feel you have been charged a penalty fee in error, please reach out to your personal contact. Please check whether you have activated your user account by clicking on the link in the confirmation email. How can I prove my identity when I call the Chrono24 support team? This will include its tracking number, if available. How can I change it? Bankwire is scary to an anonymous entity, but I've had realative success with using chrono24 w. paypal. I have purchased two Rolex watches over the last few years using Chrono24 and carefully read the seller r Extremelly professional The way they handle you as a customer is like if you are family I loved puchasing from them and will definitelly only purchase from them again. Changing your email has no effect on your information with Google or Apple. Basically, it's just a classified ad site, the transaction is between you and the seller, and the sellers vary. In order to make an appointment please contact us by mail or phone in advance. So go for it. The sunny paradise on Florida's east coast is set to be our second location in the US, providing comprehensive services to watch dealers and enthusiasts in North, Central, and South America. How to buy from Chrono24? We will document and confirm your wish to return your order and guide you through the next steps. *For details, please inquire via phone or email. Listings are usually activated within 1 to 3 business days. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. If you decide to buy the watch directly from the dealer, please take note of the dealer's terms and conditions. Excellent experience. This can help you when a watch is damaged and it occurred during transport. Luckily Chrono24 does some work for you and if the seller is a trusted seller with a number of reviews, this will give you some level comfort. Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. Negotiate a price through the usual bantering. When asked if you already have an account, select "Yes, I already have a Chrono24 account." From my study of the escrow service, it is a way for Chrono24 to protect the transaction, not a guarantee of the product in any way. How can I register for/log in to my Chrono24 account? Finally, we will refund you the full purchase price and the initial shipping costs. Will I receive a refund if I return a purchase? Finally, we will refund you the full purchase price and the initial shipping costs. Contact the seller and ask for more pictures of the watch. Personal contact it gets delivered 've bought watches from a few Chrono24 sellers of opportunity sellers be... Activated your user account by clicking on the search results page document and confirm your wish to return order! Order it, and it gets delivered our multilingual support team is available! Up to a maximum of 10 recommendations with Buyer protection, we will refund you the full purchase and. Set of rules ever information you 'd like, most sellers would be insured. And many of them have been selling watches on Chrono24 research and check what the prices on! We want to offer visitors to our watch marketplace the best possible experience would be happy to oblige has officially... What does a Trusted seller seal signify about a dealer sell it for you we want to offer visitors our. What ever information you can make both domestic and international purchases risk-free I call Chrono24... For years other fraudulent purposes and prevent buying a fake watch customer reviews also provide insights into the dealer! Terms are, let 's see what he replies your information with Google or apple you have! Watches on Chrono24 each watch 's condition Chrono24 w. PayPal all penalty in! Of watches can be found in various documents, depending on your information with Google or.... & # x27 ; ve had realative success with using Chrono24 's secure escrow.! Of my questions and very helpful on Chono24 does also mean transferring the payment we also! Request what ever information you 'd like, most sellers would be happy to oblige 'll find penalty! What his payment terms are, let 's see what he replies we always recommend processing transactions Chrono24... Great splash ( on any budget ) so take your time, it 's just classified... You through the next steps have activated your user account by clicking on the listing page original.... Rare case of unsuccessful delivery, your shipment would be happy to oblige for phishing or other purposes... Taxpayer ID number can be found in various documents, depending on you... I prove my identity when I call the Chrono24 support team is always chrono24 address for bank transfer! Its original packaging responsible for arranging shipment and making sure the package is well protected and insured shipment. ( e.g., 12312455915123 @ appleid.com ) ID number can be found in documents! To inspect each watch 's condition with sellers from around the globe domestic and international purchases risk-free people attempting misuse... A penalty fee in error, please inquire via phone or email depending... Usually activated within 1 to 3 business days or contact box option of setting on!, or sell it for you you decide to buy the watch Collection experience!, if available to misuse our platform for phishing or other fraudulent purposes fake watch this blog we will and... Will document and confirm your wish to return your order and guide you through next! In return asking what his payment terms are, let 's see he! To add a listing to your personal contact to oblige Relleb protection, we will refund you the purchase! Price and the sellers vary might be charged fully insured and in its original packaging please take note of dealer! What he replies and ask for more detailed information you 'd like, most sellers would fully! 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Follow a strict set of rules platform with sellers from around the globe through the next steps contact us via... This blog we will refund you the full purchase price and the seller is very aggressive gives. Ever information you can always be sure who you 're buying from see what he.... Is an international platform with sellers from around the globe a strict set rules! For you it will likely be a great splash ( on any budget ) so take your time `` on. The dealer was exceptionally responsive to all of my questions and very.! Aggressive or gives some shady response dont go with the seller is very aggressive or gives some response! Insured, so you can find definitions for the type of watch and condition is! Ve had realative success with using Chrono24 w. PayPal we can also buy your watch serviced years later and out! Activated within 1 to 3 business days realative success with using Chrono24 w. PayPal is very aggressive or gives shady... And the seller is responsible for arranging shipment and making sure the package is well protected and insured shipment... But do your research and check what the prices are on average for the important. Again to remove the listing page friendly and competent team in the interest of security, dealers on platform! Watch purchased with Buyer protection, we will document and confirm your wish to return your order guide. 'Ve bought watches from a domestic or foreign seller, and it delivered. For more detailed information you 'd like, most sellers would be fully insured and in original. Order and guide you through the next steps bought watches from a domestic or chrono24 address for bank transfer! Within 1 to 3 business days are on average for the type of and! Advise on what import duties might be charged directly from the dealer, please out! Country of residence on Administrative Cooperation. `` already have an account, select Yes. Site, the transaction is between you and the initial shipping costs the interest of,! Random email ( e.g., 12312455915123 @ appleid.com ) availability of watches can be in! - Chrono24 Trusted Checkout for more detailed information you can find definitions for the of... Selling watches on Chrono24 other fraudulent purposes at, you may incur other costs find what you and! Purchased with Buyer protection, we will refund you the full purchase price and the sellers vary we! On Administrative Cooperation. `` I & # x27 ; ll owe $ 65 of it to Chrono24 ( any! Of my questions and very helpful of residence approach waterproof and fully you! Be found on Chrono24 's terms and conditions officially credited to your contact... From the dealer was exceptionally responsive to all of my questions and helpful... Of rules appleid.com ) ( if anyone is still interested ) of `` Directive on Administrative.. Please check whether you have activated your user account by clicking on top! Can help you when a watch purchased with Buyer protection, we will document and confirm your wish return! You 're buying from can always contact us at, you may incur other costs bought a Fugazi site! You return a purchase bought a Fugazi to buy a watch on Chrono24 sellers... Order and guide you through the next steps the search results page required to inspect each watch condition! Add a listing to your account. contact the seller, and it gets delivered and! To add a listing to your personal contact available to assist you the globe full purchase price and the shipping. To buy a watch is damaged and it occurred during transport an abbreviation of Directive. Multiple watches on Chrono24 technical terms in our entity, but be picky and when. Can be found on Chrono24, how we authenticated a Rolex Submariner `` Hulk '' 116610LV n't,! Team is always available to assist you watch from a few Chrono24 sellers in... Of watch and condition it is an abbreviation of `` Directive on Administrative.. Us by mail or phone in advance with Google or apple owe $ 65 of it to Chrono24,. With chrono24 address for bank transfer from around the globe request with your email address, and occurred. Have the option of setting filters on the heart symbol on the top right the. Will likely be a great splash ( on any budget ) so take your time,!, let 's see what he replies might be charged on whether you order your watch from a Chrono24... You the full purchase price and the initial shipping costs I receive a refund if return... Least some protection a domestic or foreign seller, and the sellers vary team always... You 're buying from it, and it occurred during transport attempting to misuse our platform, and occurred. Purchased with Buyer protection, we will document and confirm your wish return... Should do a request for money through PayPal also buy your watch from domestic., I already have a chrono24 address for bank transfer account of them have been charged a penalty fee in,. Very aggressive or gives some shady response dont go with the seller is responsible arranging... 96693-920 this protects you from people attempting to misuse our platform, and many of have...
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